Privacy Policy
What personal data TaxiD collects when you ride, drive, book or manage a corporate account, why we collect it, and how you exercise your rights.
Updated 17 August 2026
6 sections
Legal
Legal library
Every policy that governs how TaxiD operates — searchable by topic, term or obligation. 7 published documents.
Showing all 7 documents.
- Read Privacy Policy
Terms of Service
The agreement between you and TaxiD when you use the platform as a rider, driver, courier, corporate customer, fleet operator or charter customer.
Read Terms of ServiceUpdated 17 August 20267 sectionsCookie Policy
The cookies and local storage TaxiD uses on this website, what each category does, and how you control the optional ones.
Read Cookie PolicyUpdated 17 August 20264 sectionsData Protection
How TaxiD governs personal data: accountability, lawful basis, transfers, retention, security controls and how to lodge a data request or complaint.
Read Data ProtectionUpdated 17 August 20266 sectionsAccessibility Statement
The accessibility standard TaxiD works to, what we have implemented, what we know is still limited, and how to report a barrier.
Read Accessibility StatementUpdated 17 August 20264 sectionsCommunity Guidelines
The conduct expected of everyone on the TaxiD platform — riders, drivers, courier partners, corporate travellers and operators — and how we enforce it.
Read Community GuidelinesUpdated 17 August 20266 sectionsRegulatory Compliance
The regulatory obligations TaxiD operates under in Kenya, and the controls that keep the platform compliant.
Read Regulatory ComplianceUpdated 17 August 20265 sections
Can’t find what governs your situation?
Rider, driver and account questions go to sales@taxid.app. Corporate, procurement, due-diligence and regulator enquiries go to sales@taxid.app.