Security Center
Stay safe on TaxiD
Report phishing, verify suspicious messages, and learn how we protect your account.
What we will never do
• Ask for your password, PIN, or OTP — by call, SMS, WhatsApp, or email.
• Send you a link to "reactivate" your account outside our official domains.
• Demand payment via personal M-Pesa numbers. Our paybill is fixed.
• Threaten to suspend your account unless you click a link immediately.
Official channels
Only trust messages from these sources.
Domains: taxid1.lovable.app, taxidride.co.ke, taxidride.com
SMS sender: TAXID
Support email: sales@taxid.app
Is this from TaxiD?
Paste a link, email address, or phone number you received.
Report a phishing attempt
Tell us what you saw. Our trust team investigates every report and pursues takedowns.
Protect your account
Enable two-factor authentication, review trusted devices, and check recent logins from your account settings.
Open account security