Courier Service.Sent with certainty.
City pickups targeting 60 minutes. Onboard couriers with identity, conduct and route-compliance checks.
- Step 1PickupWhere we collect
- Step 2Drop-offWhere it goes
- Step 3Vehicle & parcelSize and speed
- Step 4Price & confirmSee pricing
- Identity-checked couriers
- GPS tracking with freshness
- Accountable handling
- Price agreed up front
What are you sending?
Track a shipmentWhat you get
Everything included with courier service
Priced up front, tracked end to end and closed with electronic proof of delivery.
Time-critical intra-city pickups on two-wheel and compact vehicles.
- Weight range
- 0.05–15 kg
- Proof of delivery
- PHOTO
- Operating hours
- 07:00–19:00 · Mon–Sat
Target, not a guarantee — subject to serviceability and capacity.
Hot-zone couriers staged across the city. Target, not a guarantee — subject to capacity.
Chain of custody, timestamp and proof of delivery on every handover.
Geo-fenced corridors with audit trail.
Lower cost, faster CBD coverage.
Every operator clears identity, tax and conduct checks before their first job — and stays continuously monitored.
Request this delivery
Share the route and we return a quoted price before anything moves.
- Priced and agreed up front
- Vetted, accountable operators
- Digital proof of delivery
Service marketplace
One marketplace, every delivery need
Choose by what you are sending, not by our internal departments. Every service shares the same tracking, proof of delivery and payment experience.
Package Delivery
Parcels moved across the city same day, with live tracking and photo proof of delivery.
Courier Services
Confidential documents and urgent items delivered by verified, vetted couriers.
Express City Delivery
Sub-hour bike and compact-vehicle pickups for time-critical drops.
Freight & Cargo
Palletised, containerised and bulk cargo across Kenya and regional corridors.
Fleet & Truck Dispatch
On-demand and contracted trucks from 3-tonne vans to container haulers.
Warehousing & Fulfilment
Storage, pick-and-pack and outbound distribution from managed hubs.
E-commerce Fulfilment
Order-to-doorstep delivery for online stores, with returns handled end to end.
Corporate Logistics
Recurring routes, department billing, SLAs and consolidated reporting.
Why TaxiD
Built for the customer outcome, not the logistics jargon
What matters is that it arrives, on time, provably, at a price you agreed to.
Speed you can plan around
Express, same-day, next-day and scheduled windows — chosen before you pay, not after.
Live visibility
Track every shipment on a live map from pickup to signature, and share the link with your recipient.
Digital proof of delivery
Photo, signature and timestamp captured at the door and attached to the shipment record.
Vetted, accountable handling
Identity- and conduct-checked couriers, chain-of-custody records and clear escalation for exceptions.
Transparent pricing
M-Pesa, card and corporate invoicing with the price agreed up front — no surprise surcharges.
Business-grade records
Downloadable receipts, KRA eTIMS invoicing on registered accounts and consolidated monthly statements. Subject to terms and conditions.
How it works
From request to proof of delivery in six steps
- 1
Tell us what you're sending
Pick the service, enter pickup and destination.
- 2
See the price instantly
Distance, weight and speed produce a quoted, agreed price.
- 3
Confirm and pay
M-Pesa, card or corporate account — your choice.
- 4
We collect
A verified courier or truck arrives in the pickup window.
- 5
Track live
Follow the shipment on the map and share tracking with the recipient.
- 6
Proof on delivery
Photo, signature and timestamp are recorded and stored.
Tracking
Know exactly where it is
Every TaxiD shipment carries a reference. Enter it to open the live status, courier details and proof of delivery.
Live location
Map view updated as the courier moves.
ETA updates
Revised arrival windows when traffic shifts.
Delivery proof
Photo and signature attached on completion.
Business & enterprise logistics
Logistics that scales with your business
Retailers, distributors, hospitals, e-commerce brands and corporates run daily volume on TaxiD.
Recurring & scheduled routes
Fixed daily or weekly runs between your branches, stores and customers.
Warehousing & fulfilment
Store with us, and we pick, pack and dispatch on every order.
Corporate billing
Consolidated invoicing, cost centres and department-level reporting.
SLAs and accountability
Agreed delivery windows with performance reporting you can audit.
Talk to logistics sales
Share your volumes and routes and we will return a costed logistics proposal, including SLAs and billing structure.
- Dedicated account manager
- Volume-based pricing
- Onboarding in under 5 days
Network
A delivery network across Kenya and the region
Metro coverage in the major cities, corridor freight between them, and partner reach beyond the border.
0+
Cities served
0+
Partner hubs
0%
On-time target
0/7
Support coverage
Nairobi, Mombasa, Kisumu, Nakuru, Eldoret and Thika metros, with scheduled corridor freight linking the coast, capital and lake regions.
Customer proof
Trusted with deliveries that cannot fail
Our pharmacy deliveries used to slip past closing time. Now every drop lands inside the window and we can prove it.
We moved 300 orders a week onto TaxiD and our delivery complaints dropped to almost nothing.
Corridor freight from Mombasa arrives on schedule and the invoicing finally matches our cost centres.
AI logistics assistant
Not sure which service you need?
Describe the shipment in your own words and the assistant will point you to the right service, cost basis and timeline.
Service matching
Describe the shipment; get the right service without reading a price list.
Human handover
Anything commercial or unusual goes straight to a real logistics specialist.
Support that answers
Live chat, phone and email support across business hours, with out-of-hours escalation for contracted enterprise routes.
Records on request
Receipts, invoices and proof of delivery available for every shipment.
Partner network
Join the courier service network
Operate a bike, van or truck? Onboard, submit compliance documents and register vehicles to start receiving jobs.
Ready to send?
Book a single parcel in under a minute, or set up business logistics with a dedicated account manager.
Operational dashboards for Courier Service are available to authorised staff only.