Security Center

Stay safe on TaxiD

Report phishing, verify suspicious messages, and learn how we protect your account.

What we will never do

• Ask for your password, PIN, or OTP — by call, SMS, WhatsApp, or email.

• Send you a link to "reactivate" your account outside our official domains.

• Demand payment via personal M-Pesa numbers. Our paybill is fixed.

• Threaten to suspend your account unless you click a link immediately.

Only trust messages from these sources.

Domains: taxid1.lovable.app, taxidride.co.ke, taxidride.com

SMS sender: TAXID

Support email: sales@taxid.app

Paste a link, email address, or phone number you received.

Tell us what you saw. Our trust team investigates every report and pursues takedowns.

Channel

Artifact type

Suspicious link, address, or number

Your email (optional, for follow-up)

What happened?

Enable two-factor authentication, review trusted devices, and check recent logins from your account settings.