TaxiD Partners
Partner terms
What every TaxiD Partners agreement covers. Full wording is available on request and agreed in writing.
- One agreement per programmeDistribution, supply, API, white-label or technology.
- Reviewed before live accessGo-live review approved by two people.
- Verified settlementPaid from verified records only.
- Agreed in writingNo terms apply until both sides sign.
These are the sections the agreement will contain. The full wording, including any response times, is available on request and is agreed in writing for each contract.
- 1
Parties and programme
Who the agreement is between and which TaxiD Partners programme applies (distribution, supply, API, white-label or technology).
- 2
Onboarding and go-live
Verification documents, the test phase and the go-live review that must be approved before live access.
- 3
Services and scope
Which TaxiD services the partner may sell or fulfil, and in which areas.
- 4
Brand and customer relationship
How each side's name and logo may be used, and who owns the customer relationship.
- 5
Pricing, commission and settlement
How prices are set, how commission is calculated from the agreed schedule, and how and when settlement is paid.
- 6
Payments
Accepted payment channels (M-Pesa PayBill 4573823 or approved bank accounts) and how receipts are verified.
- 7
Data protection and security
Handling of personal data under Kenyan law, API key care and incident reporting.
- 8
Support and escalation
How to raise issues and who to contact. Response times are agreed per contract.
- 9
Liability and insurance
Responsibilities of each side and insurance required for the services provided.
- 10
Term, suspension and exit
Contract length, reasons for suspension, and what happens to customers and data on exit.
- 11
Disputes and governing law
How disagreements are resolved and which law applies.